Support & Services

Open Text powers the rich media management needs of many of the world's most well-known companies and organizations. When partnering with the Open Text Digital Media Group, customers tap into both the wealth of experience of a team solely focused on rich media management for more than a decade and the value of a world-class support and services offering that leverages the resources and global operations of Open Text, including:

  • Global Customer Service staff with "Best in Class" offerings to meet the varied needs of our customers
  • An experienced and flexible Professional Services staff focused exclusively on Digital Asset Management, capable of tailoring their service to meet customers' needs
  • Fully dedicated training instructors to assist in leveraging the full value of investment in Digital Asset Management, with training offered on site or at the Digital Media Group's training facilities

The Open Text Digital Media Group brings a depth of experience to the digital ecosystem and is dedicated to helping customers solve the challenges of digital media management in marketing, production and distribution workflows. As a result, our support and services team has developed unique Digital Asset Management solutions designed to address the specific workflows, technical integrations and processes for a wide variety of different end users.


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