Hosted Solution Support

We take pride in our ongoing relationships with our customers and work hard to make sure that your experience with the Artesia On Demand solution continues to provide value to you and your organization, day in and day out. Whether you want to customize your application to look like your brand or need help loading and categorizing your digital media assets, we are here to help. With offices around the globe, we offer comprehensive support to help businesses of all shapes and sizes with their visual communications needs.

We are also obsessive about the reliability of our solutions. Obsessive enough that we provide each customer with a 99.5% average per month uptime agreement as part of our standard contract. With that commitment, we also provide our customers with a comprehensive 24-hour Customer Support hotline, connecting them with Open Text's hosted application specialists to address any question or problem that may arise.

Artesia On Demand Customer Support Center contact Information:

Toll-free (U.S. & Canada): 800.540.7292
Outside North America: +1.301.945.4804
Email:


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